Comma or a Colon After an Email Greeting?

Enjoy this quick guide to know when to use a comma and when to use a colon in your business email greetings.

Use a comma after the name if you start with "Dear."

Dear Tannia,
I hope this email finds you well.

Dear Mr. Gupta,
Thank you for your generous contribution to our campaign.

Use a comma after the name if you start with "Hi" or "Hello."

Note: Even though this is not the “correct” way to do it, it is the most natural and commonly used form in work emails.

Hi Christos,
I'm reaching out to confirm our meeting tomorrow morning at 8 a.m.

Hello Ms. Suárez,
It was great to meet you yesterday at the conference.

Use "Dear" and a colon if it's a formal email.

Dear Professor Chen:
Thank you for your interest in joining our team.

Dear Valued Customer:
I regret to inform you that your service has been canceled.

Bonus Tip: Make sure to capitalize the first letter of the first word after the greeting.

Correct:

Hi Erin,

Our mutual friend, Silvia, recommended I get in touch with you.

Incorrect:

Hi Erin,

our mutual friend, Silvia, recommended I get in touch with you.

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